KS99 Official Documents

Privacy Policy KS99 – Member Personal Data Protection Policy

KS99 takes every member's privacy seriously. This policy explains what data we collect, how we use it, how we protect it, and your rights as the data owner — clearly and without confusing jargon.

Last Updated: 1 January 2026

KS99 Privacy Commitment

Six core principles underpinning the protection of your personal data on the ks99 platform.

256-bit SSL Encryption

All data transmitted between your device and ks99 servers is protected using industry-standard 256-bit SSL encryption. This means your personal and financial information cannot be intercepted by unauthorised parties while in transit.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls and strict access controls. Only authorised personnel have access to sensitive member data, and every access is recorded in an audit log.

Personal Privacy Controls

Every ks99 member has full control over their privacy settings through the account panel. You may update, correct, or request deletion of your personal data at any time by contacting the ks99 support team.

No Data Selling

Ks99 does not sell, rent, or commercialise member personal data to any third party for marketing purposes. Your data belongs to you — we use it only for the purposes stated in this Privacy Policy.

Financial Information Confidentiality

Your bank account details, card numbers, and financial transaction records are handled with the highest level of confidentiality. ks99 uses tokenisation for financial data, ensuring this sensitive information is never stored in a directly readable format.

PDPA Legal Compliance

The ks99 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data handling practices meet the applicable legal requirements to protect your rights as an individual.

1. Introduction

Welcome to the KS99 Privacy Policy. This document is the official agreement between you as a member and ks99 regarding how we handle your personal information. We regard your trust as a responsibility we do not take lightly, which is why we have crafted this policy with care and full transparency.

Ks99 is a digital entertainment platform providing online casino, sports betting, and slot games services to adult users in Malaysia. In delivering these services, we collect and process certain personal data necessary to ensure a safe, seamless, and enjoyable gaming experience for every member.

This Privacy Policy applies to all information we collect through the ks99.vu website, the ks99 mobile app, and any interactions you have with our team, including communications via email, live chat, and customer support. By registering for or using the ks99 platform, you agree to be bound by the provisions of this Privacy Policy.

This Privacy Policy should be read together with ks99's Terms and Conditions. In the event of any conflict between the two documents regarding data protection, the provisions of this Privacy Policy shall prevail.

2. Types of Personal Data We Collect

Ks99 collects your personal data through various interaction points across our platform. Below is a comprehensive overview of the categories of data we collect:

Data Categories Sample Information Collection Method
Identity Data Full name, date of birth, identification card number, KYC selfie photo Account registration, KYC process
Contact Data Email address, phone number, residential address Registration form, profile updates
Financial Data Bank account number, bank name, deposit and withdrawal transaction records Deposit and withdrawal process
Technical Data IP address, device type, operating system, web browser, location information Automatically collected during platform use
Game Data Betting history, wins, losses, games played, usage patterns In-platform activity and gameplay
Communication Data Live chat transcripts, support emails, call records Interactions with the support team

Important Note: ks99 does not store credit or debit card numbers directly. Payments are processed by third-party payment processors that comply with PCI DSS standards, and we receive only transaction tokens as proof of payment.

3. How We Use Your Data

Ks99 uses personal data collected solely for legitimate and necessary purposes to deliver the best service to our members. We do not process your data for any purpose not stated in this Privacy Policy without first obtaining your consent.

  • To verify your identity during registration and the KYC process in order to fulfil anti-money laundering (AML) compliance obligations.
  • To process deposits, withdrawals, and other financial transactions you carry out on the ks99 platform quickly and securely.
  • To manage your account, including providing customer support, resolving complaints, and responding to enquiries you submit.
  • To detect and prevent fraud, money laundering, and any misuse of the ks99 platform.
  • To personalise your gaming experience based on usage patterns and preferences you have demonstrated on the platform.
  • To send account-related notifications, promotions you have consented to receive, and important service updates from ks99.
  • To fulfil legal and regulatory obligations applicable to ks99 as an online gaming platform operator.
  • To analyse usage patterns in aggregate to improve the quality of the ks99 platform, user experience, and game offerings.

4. Data Sharing and Disclosure

Ks99 does not sell or rent your personal data to any third party for marketing purposes. However, in the course of legitimate platform operations, there are specific situations where we may need to share your information with the following parties:

  • Service Providers: Companies that help us operate the platform — such as payment processors, cloud service providers, KYC identity verification companies, and gaming software providers — are all subject to strict confidentiality agreements.
  • Regulatory Authorities: KS99 is required by law to disclose certain information to relevant authorities, such as financial intelligence units and gaming regulators, when lawfully requested.
  • Law Enforcement: Should ks99 receive a court order or legitimate request from a law enforcement agency, we are obligated to comply.
  • Business Transfers: In the event of a merger, acquisition, or sale of ks99's assets, members' personal data may be transferred to the new entity, which will be subject to this Privacy Policy.

All third parties that receive ks99 member data are bound by data protection agreements requiring them to handle that information to a security standard equal to or higher than ks99's own practices.

5. Data Security Measures

The security of your personal data is ks99's top priority. We have implemented multiple layers of technical and operational protection to ensure your data is always safeguarded against unauthorised access, disclosure, modification, or destruction.

  • 256-bit SSL/TLS encryption for all data in transit between your device and ks99 servers.
  • AES-256 encryption for all sensitive data stored in the ks99 database.
  • Two-factor authentication (2FA) is available for all member accounts as an additional layer of protection.
  • 24/7 security monitoring by the ks99 cybersecurity team to detect any threats or suspicious activity.
  • Regular security audits conducted by accredited independent third-party security firms.
  • Role-based access control (RBAC) ensures that staff can only access data required for their specific duties.
  • A comprehensive incident response plan to ensure any data breach can be managed swiftly and efficiently.

While we work diligently to protect your data, no security system can be guaranteed 100% secure. We encourage members to also take precautions such as using strong passwords, not sharing login credentials, and ensuring that devices used to access ks99 are always updated with the latest security patches.

6. Data Retention Period

Ks99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law, whichever is longer. The following are our general data retention guidelines:

  • Active account data: Retained for the duration your account is active and for 7 years after account closure to fulfil AML and tax legal requirements.
  • Transaction records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and AML legal requirements.
  • KYC Data: Retained for the duration your account is active and for 5 years after account closure or the end of the business relationship.
  • Technical logs: Retained for 90 days for security and technical troubleshooting purposes.
  • Support communication records: Retained for 3 years for service quality and dispute resolution purposes.

When data is no longer needed and there is no legal obligation to retain it, ks99 will securely delete or anonymise that data using methods that comply with adopted security standards.

7. Cookies and Tracking Technologies

Ks99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the ks99 website.

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: To gather information on how you use the ks99 platform to help us improve the overall user experience.
  • Functional Cookies: To save your preferences such as language, currency, and display settings to personalise your experience.
  • Analytics Cookies: Helps us understand platform usage patterns in an aggregated, anonymised manner for continuous improvement purposes.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and your experience on the ks99 platform. Third-party cookies we use are limited to service providers that have undergone ks99's privacy assessment.

8. Your Rights as a Member

As a ks99 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

Right of Access

You have the right to obtain a copy of the personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete personal data in your account.

Right to Erasure

You may request the deletion of your personal data, subject to ks99's legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request a restriction on the processing of your data under certain circumstances as defined by law.

To exercise any of the rights above, please contact the ks99 Data Protection Officer (DPO) team via email at [email protected]. We will process your request within 30 business days.

9. Protection of Children's Data

The ks99 platform is strictly for adult users aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

Should we discover that personal data of a minor has been collected inadvertently, we will take immediate action to delete that data and close the relevant account. Parents or guardians who have reason to believe their child has registered on ks99 without authorisation are encouraged to contact us immediately at [email protected].

10. Amendments to the Privacy Policy

KS99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new regulatory requirements, or improvements to the services we offer.

  • When material amendments are made, we will display a clear notice on the ks99 platform and send a notification to your registered email address.
  • The "Last Updated" date at the top of this document will be updated each time an amendment is made.
  • Continued use of the ks99 platform after an amendment notice is considered your acceptance of the updated Privacy Policy.
  • Previous versions of this Privacy Policy are kept in our archive and can be requested through the ks99 support team.

11. Contact Us – Data Protection Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ks99 handles your personal data, please contact our Data Protection Officer (DPO) through the following channels:

DPO Email
Live Chat
Available 24/7 within the platform

We are committed to responding to all privacy-related enquiries within 30 business days of receipt. For urgent matters, please use live chat for a faster response.

Ready to Play with Safe and Responsible?

At ks99, your privacy is protected and your data is handled with the utmost integrity. Register today and enjoy a safe, fair, and exciting experience across Slot Games, Live Casino, and Sports Betting — with full confidence that your personal information is always secure.

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